Frequently asked questions

Here you can find frequently asked questions about our service.

How much does the service cost?

Up to a follow amount of $500 the service is free. From $500 onwards followers pay 1% of their follow amount which is then shared 50/50 between the traders and Coinpanion.

For more information please visit the "Pricing" page under "About Coinpanion".

Can I follow more than just one trader?

Currently you can not follow more than one trader. The good news is that you will be able to follow several traders from different exchanges in the future!

How do I start trading?

All you need is an account on your favorite crypto exchange as well as API keys, which allow access to it. We currently support Binance and Bittrex. More exchanges will follow.

For more information on connecting exchanges and APIs, please visit our "API guide" page for Binance and Bittrex.

How do I become a trader?

To become a Trader, you just need to select "Register as Trader" during the signup process. You will be able to provide information about yourself and your trading strategy in the Personal Area. Once your profile is set, Followers will be able to copy you.

For more information please visit the "Trader" page under "Getting started".

Are my funds safe?

Your funds remain safely stored on your exchange account. No withdrawal permissions are necessary.

For more information please visit the "Security" page under "About Coinpanion".

How can I communicate with my customers (followers)?

You will be able to write a post. Followers will see this post and can interact with you over it.

How do I get paid?

You will get your payments directly into your Coinpanion wallet, where you can transfer the balance to any wallet you like.

Will my balance be exposed?

No, we only show percentual relations of your portfolio.